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Lexsynergy Limited . Terms and Conditions
1. Introduction and General Provisions
1.1. Lexsynergy Limited (.LS.) is a domain name management company
that is registered as a limited company in England and Wales under
Company No. 05992211 with its registered address at 925 Finchley Road,
London, NW11 7PE, United Kingdom and VAT No. 912 3846 32.
1.2. LS.s can be contacted at: United Kingdom Tel: +44(20) 81331 319
Fax: +43(1) 512 0587 Mail: info@lexsynergy.com www.lexsynergy.com
1.3. By opening a LS account, the User acknowledges and agrees that
it has read and understood these Terms and Conditions (.T&C.) and it
agrees to accept these Terms and Conditions as binding upon them. By
registering a Domain Name through LS, the User warrants that it is
authorised to act in that behalf and further accepts these T&C as
agent for and on behalf of a third party (if applicable), so that such
third party is bound by the same. If the User does not wish to be bound
by these T&C they must refrain from using the Services and not
access the Website.
1.4. LS makes use of Naming Authority services, which do not fall
within its control. The User is therefore advised to familiarise itself
with the respective terms and conditions of the Naming Authority. The
Naming Authority terms and conditions can be viewed during the
registration process of a Domain Name or at the website of the Naming
Authority. In the event that the Naming Authority does not have terms and conditions LS will place information, on the Website or during the registration process, to indicate that. The User shall bear the risks associated with registering a Domain Name with no terms and conditions.
1.5. If any links or functionality on the Website is not working
and/or defective the User is requested to contact LS to rectify the
problem and/or to request the information on that link from LS.
1.6. The headings used in the T&C are for guidance purposes only
and are not legally binding. In the event of any inconsistency and/or
conflict between the T&C and content of the Website the T&C
shall prevail. If any provisions of these T&C are judged to have no
legal force or effect then the remaining provisions shall remain valid
and enforceable. Singular terms shall include plural and visa versa.
1.7. The User may not assign this agreement or sub-contract or resell
any of the Services without LS prior written consent. LS may assign this
agreement and/or subcontract any of the Services.
1.8. Neither party shall be liable for failure to perform or delay in
performing any obligation (excluding payment) under this agreement if
the failure or delay is caused by any circumstances beyond its
reasonable control, including but not limited to failure of any
communications, telecommunications or computer system.
1.9. The failure to exercise or delay in exercising a right or remedy
under this agreement shall not constitute a waiver of the right or
remedy. 1.10. Nothing in this agreement shall be construed as creating a
partnership or joint venture of any kind between LS and the User.
2. Definitions
2.1. .ccTLD. means a country code Top Level Domain for example uk, .za, .au, which is assigned to a specific country;
2.2. .Data. includes information, documents, text, software, music,
sound, photographs, graphics, video, messages and other materials of any
kind and in any form;
2.3. .DNS. means domain name server;
2.4. .Domain Name. means a gTLD and/or ccTLD;
2.5. .gTLD. means a generic top level domain for example .com, .net,
.org, which is not assigned to any country;
2.6. "Naming Authority" shall mean the governing body for the Domain
Name and/or any equivalent body registry and gateway provider
responsible for particular types of domain names.
2.7. .Parties. shall include LS and the User;
2.8. .Prices. means the prices displayed on the Website from time to
time;
2.9. .Privacy Policy. means the privacy
policy accessible on the Website;
2.10. .Registrant. means the individual or organisation that is the
applicant for a domain name and who shall be recorded in the Name
Authorities database as the owner of a Domain Name;
2.11. .Naming Authority. means the authority responsible for the
administration and/or operation of a Domain Name;
2.12. .Services. includes, but is not limited to, Domain Name:
searches; applications; registrations; renewals; transfers; backorders; information;
regulations and other services rendered through the Website ;
2.13. .T&C. means the whole of this agreement, including any
annexure, directives and guidelines published on the Website from time
to time;
2.14. .User. shall include any person or entity or its authorised
agent that opens an account or registers a Domain Name with LS;
2.15. .Website. means www.lexsynergy.com;
2.16. .Whois. means a database that is maintained by a Naming Authority
which contains pertinent information about a Domain Name, including but
not limited to its availability, Registrant contact, technical contact,
administrative contact and expiration date.
3. Amendment to Terms and Conditions
3.1. LS reserves its right to amend the T&C from time to time by
giving thirty (30) calendar days notice. Notice will be posted on the
Website and may also be made available to the User by such additional
means as determined appropriate by LS.
3.2. The User agrees that LS can for a valid reason change part of
the Services provided under the T&C by giving like notice. If the
User continues to use the Services subsequent to any amendment or
revision of the T&C, for a period of thirty (30) calendar days, the
User agrees to abide and be bound by the amended or revised T&C.
4. Right to Cancel . Distance Selling Regulations
4.1. If the User is a .consumer. as defined in the Consumer
Protection (Distance Selling) Regulations 2000 (as amended, replaced or
re-enacted from time to time) it will have the right to cancel the
T&C within seven (7) working days of the conclusion of this distance
contract provided that the User has not commenced use of any of the
Services of LS. Services will have commenced upon the application,
registration, transfer-in or renewal of a Domain Name.
5. Licence
5.1. LS grants the User a non-exclusive licence (.the Licence.) to
use the Website for the rendering of the Services. The User may not
transfer or sub-licence the Licence, unless LS gives its prior written
approval.
6. Performance of Services
6.1. LS shall use its best endeavours to render the Services in
accordance with accepted professional standards. LS does not warrant or
guarantee that the performance of the Services will be uninterrupted,
secure or error-free.
6.2. LS does not warrant that the Whois is correct and/or complete.
Any Whois search result is given without commitment. The decision
whether or not to rely on the Whois search is taken at the User.s own
risk.
6.3. The accessibility to LS of gTLD and ccTLD Whois records for
search, propagation and updating purposes is limited by various factors
and is restricted to those gTLD or ccTLD domain name records (or parts)
that are actually available at the relevant time; LS does not guarantee
coverage of all gTLD or ccTLD domain name records or all parts of such
records.
6.4. The regulations and restrictions in respect of each Domain Name
is provided by LS as a general guideline and does not constitute advice
and/or a comprehensive list of all rules and regulation relating to a
specific Domain Name. The User is advised to supplement the regulations
and restrictions information with its own independent research via the
Naming Authority or the Name Authorities terms and conditions.
6.5. LS reserves its right to suspend the Services for repair,
maintenance and upgrades.
7. Obligations of User
7.1. The User warrants that it has the power and authority to enter
into this agreement.
7.2. The User must comply with all reasonable instructions and
requests concerning the Services.
7.3. The User agrees to provide accurate up to date information as it
shall be used by LS to notify the User of Domain Name renewals and other
information relating to the Services. Inaccurate information could
result in the User failing to receive important notices or reminders that could
adversely affect the Domain Name.
7.4. The User agrees that it will supply accurate and up to date
information when registering a Domain Name.
7.5. If the User fails to respond for over fourteen (14) working days
to LS enquiries concerning the accuracy of contact details it shall
constitute a material breach of this agreement and shall be a basis for
cancellation of the relevant registrations.
7.6. The User must:
7.6.1. keep its username, password and security phrase secure;
7.6.2. take reasonable steps in matters within its control to
reduce the risk of security breaches in connection with the
Services;
7.6.3. notify LS of any security breaches; and
7.6.4. comply with LS security checks.
7.7. The User warrants that it will not use the Services to infringe
the intellectual property rights of any third party.
7.8. The User will ensure that it or the Registrant complies with the
eligibility criteria or restrictions applicable to certain Domain Names
imposed by the Naming Authority and shall accept the Name Authorities
terms and conditions during the registration process.
7.9. In the event that documentation is required for the registration
of a Domain Name, the User undertakes to supply the relevant documents
to LS in the specified format with the applicable time period as
prescribed by LS from time to time, failing to do so shall constitute a
material breach of this agreement.
8. Data
8.1. LS may access, copy, preserve, disclose, remove, suspend or
delete any Data:
8.1.1. in the event it is necessary to protect LS or our other
customers or the public and/or to minimize the exposure of LS to
breach of applicable law or the risk of civil or criminal proceedings
and /or to respond to claims of violation of third party rights;
8.1.2. if LS is required to do so by any applicable law or
competent authority; or
8.1.3. it is otherwise permitted under this agreement.
9. Domain Names
9.1. A Domain Name registration will usually be approved within 48
hours of placing the order if the information and documentation supplied
by the User is accurate and available, or a few days thereafter
depending on the Domain Name and respective Naming Authority system or
registration process.
9.2. Due to nature and infrastructure of certain Name Authorities a
Domain Name registration can take some time to complete for this reason
LS does not guarantee or warrant that a Domain Name will be processed
within a certain period or with the guideline mentioned above.
9.3. LS will inform the User as soon as reasonably possible if a
Domain Name registration is unsuccessful. LS will provide feedback
relating to the unsuccessful registration.
9.4. LS will use its reasonable endeavours to register a Domain Name
and but does not guarantee success. In the event that a Domain Name is
unavailable, LS shall allow the User to apply for another
suitable Domain Name under the same extension.
9.5. No refunds shall be given once a Domain Name is registered by
the User.
9.6. A newly registered Domain Name will be hosted on the LS DNS
unless LS is otherwise notified at date of the order.
9.7. Certain Domain Name, as determined at the discretion of LS,
shall have domains@lexsynergy.com as the default email address for any or all of the Whois contacts. The technical and
administrative email addresses supplied by the User during the
registration of the Domain Name shall be used by LS to communicate any
relevant information or notices to the respective contact. This clause
shall also apply to all Domain Names transferred to LS.s control.
9.8. If the User fails to supply LS with sufficient information to
register a Domain Name LS shall, at its own discretion, supplement the
information with its own.
9.9. Certain newly registered or transferred-in gTLDs cannot be transferred to another
registrar within sixty (60) days of registration or transfer.
9.10. Domain names which expire are at risk of cancellation. The User
is responsible for paying renewal charges to LS.
9.11. The User must not take any action in reliance on ownership of a
Domain Name until the Domain Name is recorded through the Service with
the status of .Active. and displays the registration and expiry date.
9.12. The User is bound by all present and future applicable terms
and conditions, specifications, procedures, rules and policies of
relevant Name Authorities. Such documents are likely to be available on
the relevant Naming Authority website and in certain instances on the
Website.
10. Domain Name Renewal
10.1. LS shall notify the User via the most recent email address it
supplied to LS on the Website.
10.2. LS will not renew a Domain Name if the User has not responded to the renewal notification unless the Domain Name has been set to auto-renew.
10.3. The LS renewal service does not apply to Domain Names where LS
is not named as a billing contact on the Whois immediately prior to the
renewal date.
10.4. The onus is on the User to renew the Domain Name using the Services. If the Domain Name is not renewed before the expiry date it will cease to function and thereafter shall be subject to deletion by the applicable Naming Authority according to its rules and regulations and/or terms and conditions.
10.5. LS is not liable for any loss of service, damage or disruption
to Domain Names that have passed their expiry date or not renewed.
11. Transfer Away from LS
11.1. All ccTLD.s transferred away from LS are subject to a transfer away fee of £30 per ccTLD, which is payable by the User before the
transfer is initiated.
11.2. The User shall request the transfer away via fax to +43 1512
0587 on a company letter headed paper authorising LS to transfer the
Domain Name to another party. The fax must contain the date, domain
name, and domain name holder signature (in the case of an entity is
shall be a person authorised to act on it behalf).
12. Email Forwarding
12.1. The User warrants that it will not itself or allow any other
third party to use either the email forwarding service:
12.1.1. for spamming, which includes but is not restricted to, the
mass mailing of unsolicited email, junk mail, the use of distribution
lists (mailing lists) which include persons who have not specifically
given their consent to be placed on such a distribution list; or
12.1.2. in any way whatsoever which would contravene any applicable
legislation or the generally accepted rules for Internet and email
usage.
12.2. Since the email forwarding service is free of charge to the
User, LS reserves the right to terminate this service, at its sole
discretion upon providing the User thirty (30) days written notice.
12.3. The User shall indemnify and keep LS fully indemnified against
all claims, proceedings, expenses, liabilities, costs, loss or damage
arising out of any breach of any of the Users obligations in this clause
12
13. URL Forwarding
13.1. LS may make available to the User upon its request a URL
forwarding service in respect of a Domain Name registered through the
Service. This service comprises the automatic forwarding of Internet
users who type in the User.s Domain Name in the address bar of their
Internet browser, to another domain name designated by the User.
13.2. Without prejudice to any other rights or remedies which LS may
have, the User agrees that LS shall have the right at its sole
discretion to suspend or terminate the URL forwarding service without
notice to the User in the event of any breach of the User.s obligations
in clause 13, or if LS determines in its sole discretion that the URL
forwarding service is being used for any unlawful or harmful purpose, or
is forwarding users to a website or URL which is inappropriate or
offensive, or infringes any third parties intellectual property rights,
or in order to deal with any complaint from any third party in relation
to the URL forwarding involved in the User.s URL forwarding service.
13.3. The User shall indemnify and keep LS fully indemnified against
all claims, proceedings, expenses, liabilities, costs, loss or damage
arising out of any breach of any of the Users obligations in clause
13.
13.4. Since the URL forwarding service is free of charge to the User,
LS reserves the right to terminate this service, at its sole discretion
upon providing the User thirty (30) days written notice.
13.5. Domain Name registered using the Services may be pointed by LS
to the Website if the User makes use of LS DNS and not the URL
forwarding service. If the User does not wish its Domain Name to forward
to the Website, the must change the DNS to those other than those of
LS.
13A. Backorder
13A.1 LS can acquire a Domain Name that was previously registered and subsequently became available for public registration. There is no nominal non-refundable fee for placing an order.
13A.2 LS does not and cannot guarantee the acquisition of any Domain Name placed through the backorder service.
13A3 .If the Domain Name is successfully acquired by LS it will be transferred to the User within a reasonable period of time from date of registration. If the Domain Name acquired by LS is subject to a backorder of more than one User LS shall arrange an auction between the parties with the domain name being transferred to the highest bidder once the auction payment has been made to LS.
14. Payment
14.1. The User shall pay all fees (together with VAT, if applicable)
as specified in the LS price list available on the Website.
14.2. The User shall make payment via the credit card payment system or via funds which have previously been credited to the Users account. All payments shall be made in advance.
14.3. Payments are made without deduction or set-off and time for
payment shall be during the registration process.
14.4. All fees are non-refundable unless otherwise stated.
14.5. The User shall not receive a refund for misspelled or
inaccurate Domain Names.
14.6. LS shall be entitled to claim an additional fee after
registration of a Domain Name due to currency fluctuations or the
increase of the Name Authority fee that occurred on or before the date
of registration. The currency fluctuation shall be calculated according
to the exchange rate as determined at http://www.xe.com/ucc/convert.cgi
on the date of registration.
15. Limitation of Liability and Indemnity
15.1. The use of the Website and the Services is at the User.s own
risk.
15.2. Nothing in this clause (and any other clause excluding or
restricting our liability) applies to LS directors, officers, employees,
subcontractors, agents and affiliated companies.
15.3. Our liability in contract, tort (including negligence) or
otherwise in connection with this agreement or the Services for any one
event or series of related events is limited to 125% of the fee LS
received for the relevant Service in the 12 months before the event(s)
complained of.
15.4. In no event (including LS.s own negligence) will LS be liable
for any:
15.4.1. economic losses (including, without limit, loss of
revenues, profits, contracts, business or anticipated savings);
15.4.2. loss of goodwill or reputation;
15.4.3. special, indirect or consequential losses; or
15.4.4. damage to or loss of Data even if LS have been advised of
the possibility of such losses.
15.5 In no event may the User bring any claim against LS more than 12
months after The User knew of (or ought reasonably to have discovered)
the event(s) giving rise to the potential liability.
15.6 LS has no liability for any third party goods and services or
towards third parties generally.
15.7 To the extent allowed by law, LS exclude all conditions, terms,
representations and warranties, whether imposed by statute or by law or
otherwise, that are not expressly stated in this agreement including,
without limit, the implied warranties of satisfactory quality and
fitness for a particular purpose.
15.8 The User will indemnify LS and all Naming Authorities (including
LS and its directors, officers, employees, subcontractors, agents and
affiliated companies) against all claims, damages, liabilities, costs
(including reasonable legal fees) directly or indirectly related to the
Users registration of or use of its Domain Name, its use of the Services
or breach by it of this agreement.
16. Privacy
16.1 LS shall process the Users personal data only in accordance with
the Privacy
Policy accessible on the Website.
16.2 The User also confirms that it has shown the Privacy
Policy to, and obtained similar consent from, any third party
individuals whose personal data the User has supplied to LS and who will
continue do so in future.
17. Termination
17.1 LS or the User may terminate this agreement (as regards some or
all of the Services) at any time for any reason by giving thirty (30)
days written notice.
17.2 LS or the User may terminate this agreement (as regards some or
all of the Services) immediately on written notice if the other:
17.2.1 commits a material breach of this agreement and, if
remediable, having received from the other party written notice
stating the intention to terminate the agreement if not remedied,
fails to remedy the breach within fourteen (14) days; or
17.2.2 is subject to a resolution for winding up or a petition for
bankruptcy or liquidation or proposes or enters any arrangement or
composition with assignment with or for creditors or a receiver or
liquidator or trustee in bankruptcy is appointed over it or any of its
assets or any similar circumstances.
17.3 LS may also terminate this agreement (as regards some or all of
the Services) and/or suspend some or all of the Services immediately on
written notice:
17.3.1 in the event it is necessary to protect LS or our other
customers or the public and/or to minimize our exposure to breach of
applicable law or the risk of civil or criminal proceedings and /or to
respond to claims of violation of third party rights;
17.3.2 if the User has otherwise breached this agreement including
non-payment;
17.3.3 if LS is required to do so by any applicable law or
competent authority; or
17.3.4 it is otherwise permitted under this
agreement.
17.4 The consequences of termination of this agreement or suspension
of Services include:
17.4.1 LS immediately stopping the supply, termination of access
to, the relevant Services - this may involve irretrievable damage to
or loss of data generated, stored, transmitted or used via or in
connection with the Services and / or LS may destroy any such
data;
17.4.2 termination of the licence granted by LS;
17.4.3 any fees due remain payable and, if already paid, will be
non-refundable unless:
17.4.3.1 User has cancelled this agreement in accordance with the
Distance Selling Regulations and subject to clause 17; or
17.4.3.2 LS has terminated this agreement under clause 17.1 or
17.2 (excluding domain registration and renewal fees paid to
registries); or
17.4.3.3 accrued rights and liabilities will be unaffected;
and
17.5 The clauses in this agreement which are expressed or intended to
survive the termination of this Agreement shall survive.
18. Intellectual Property Rights
18.1 LS retains ownership of all intellectual property rights
relating to development or supply of the Services including all
methodologies, know-how and processes used and in any information,
reports, documents, software or other Data created by LS as part of the
Services (together described below as "the Materials").
18.2 LS grants the User a non-exclusive licence to use, store and
view on your internal computer network and print up to 10 hard copies
strictly for your reasonable business or personal use that part of the
Materials LS make available to the User. The Materials may not be
otherwise used, copied or transmitted without our prior written
consent.
18.3 Lexsynergy and Our Domain is Domains are registered UK Trade Marks. The User is not entitled to use the Lexsynergy trade marks without the prior written consent of LS.
19. Domain Name Disputes
19.1 In the event of a domain name dispute LS agrees to abide by the
applicable Name Authorities domain name dispute resolution policy in
addition to abiding by any interim instruction given by the relevant
Naming Authority and/or legal authority.
20. Commencement and Duration
20.1 The provisions of this agreement will commence immediately when
the User accepts the terms and conditions as part of the User account
registration processes. The duration in respect of the Services shall be
subject to duration of the Services.
21 Jurisdiction
21.1 The T&C are governed by English law and is subject to the
exclusive jurisdiction of the courts of England & Wales.
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