Frequently 
Asked Questions

In broad terms Domain Management and Online Brand Protection. Head directly to our service pages to find out more or get in contact for more information.

No, we never have and never will.

Existing clients can contact us through their dedicated account manager or our 24/7/365 email and telephone support network: [email protected] / UK: +44 (0) 20 313 70459 / USA +1 (0) 858 225 1318 / ZA +27 (0) 10 500 3913.  If you don’t have an account with us, please reach out via our Contact form.

No matter the size of your business, you can open an account in a matter of minutes through our open an account form.

There is no charge! Try for yourself - Open an account

You can register a domain by clicking here. If available, click on the domains to add them to your cart. You will then need to login or register an account. When that is done follow the step-by-step guide to complete the registration. If you need guidance please get in contact.

In order to transfer a domain you need to unlock it with your current registrar and request an authorisation code. Certain country extensions may have a different transfer procedure so please get in contact with us for specific advice.

Registry: Manages the TLD, determining the rules for a Top Level Domain (TLD)  (such as .com and .co.uk), and maintains the technical operations necessary to keep the TLD running smoothly.

Registrar: The company accredited by both the Registry and ICANN (Internet Corporation for Assigned Names and Numbers) to sell domains to the public. They act as an intermediary between the Registry and domain owner. Lexsynergy is one of the world’s most accredited registrars.

Reseller: The company or individual who buys them to sell to their own customers. They have an agreement with a Registrar to sell domains, essentially acting as a "middle man".

In summary: A Registry is the source of domains. Registrars are officially licensed sellers of those domains, and Resellers are companies that have a deal with a Registrar to sell domains.

Managing domains through multiple registrars scatters a portfolio putting your domains and business at risk. Domain centralisation reduces the risk by bringing all your domains into a single portal, providing total oversight of your entire domain portfolio. It simplifies domain management activities and facilitates proactive online enforcement. Find out more.

Unlike traditional operators in this space, we charge a fixed fee and offer affordable bundle pricing for multiple takedowns. Not only do we take the website down; we make sure that it stays down and if it reappears within three months, we will take it down at no additional cost. 

Yes, we cover all major social media platforms as well as App stores.

Strategy is at the core of everything we do.  When partnering with Lexsynergy, we assess your business objectives, best practices, market position, and internal resources to develop a customised domain policy, strategy and standardised processes. Our approach to online brand protection is effective, calculated, and monitored. Find out more.

Web3 is the third iteration of the internet. It is decentralised meaning it is controlled by its users rather than governments or corporations. The lack of authorities or regulation does pose an enforcement threat to brand owners who may struggle to enforce their rights online. Find out more.

You can register a Web3 domain with Lexsynergy and manage them as you would a traditional domain.

Brand owners can mitigate their risk. We will develop a bespoke strategy for your business to provide a framework for a measured approached to Web3. Get in contact for more information.

Anycast DNS (Domain Name System) provides a location-based DNS service with servers on almost every continent, accelerating your websites performance and ensuring your domains are accessible in record time, across the entire globe. Find out more.

Guarantee your domains 100% uptime across the globe and ensure website loading times are almost immediate, regardless of where your customers are located.

We offer a bespoke domain acquisition service handling each aspect from start to finish, which includes the negotiation of the purchase price, facilitating the payment and arranging the transfer of the domain via a secure escrow process. Find out more.

We do not charge commission. Our fee is fixed, irrespective of the purchase price, so we have a vested interest in keeping it as low as possible for you.

A domain audit identifies domains that match and/or incorporate your trade mark, as well as confusingly similar domains that infringe on your trade mark. Find out more.

It is the "health-check" of your domain portfolio. It identifies gaps in your portfolio, infringements and rogue domains. 

Domain blocking enables trade mark owners to prevent their trade mark from being registered as a domain in hundreds of extensions. It blocks third parties from registering a domain that is identical to your trade mark within the domain extensions covered by the block. Find out more.

Domain blocks are offered by a few registries. Each registry has its own set of terms and coverage. Get in contact for more information.

Yes. Domain blocks are available for trade marks that have been validated by the Trademark Clearinghouse (TMCH). If your trade mark has not been validated, Lexsynergy is a TMCH Agent and will assist with the validation of your trade mark. 

In most cases you would need a prior registered trade mark, but it can be more complicated than that. If you would like to recover a domain without a registered trade mark but have considerable use of the mark, then please get in contact.