This abuse policy set outs the procedure you will need to follow to report an abuse and/or complaint connected to our services and/or that constitute a breach of our terms and conditions.
The abuse and/or complaint must be reported by sending an email to abuse@lexsynergy.com. The report should be as detailed as possible in order to allow us to investigate the matter.
Upon receipt of the abuse and/or complaint report we will investigate the matter with a view of seeking a resolution, as soon as reasonably possible, in the matter.
You will receive confirmation of receipt of the abuse and/or complaint report within three working days of submitting such a report.
We may contact you for additional information should this be required to resolve the matter.
We offer over 1,300+ Top Level Domains (TLDs) for registration each with its own terms and conditions. Each TLD may be subject to additional terms and conditions, which we list below:
Please visit http://www.nominet.org.uk/disputes/complaining-about-registrar/complaints-procedure to view the registrar reports complaint procedure.
Nominet DRS Policy http://www.nominet.org.uk/disputes/when-use-drs/policy-and-procedure/drs-policy.
Terms and Conditions of Domain Name Registration http://www.nominet.org.uk/uk-domain-names/registering-uk-domain/legal-details/terms-and-conditions-domain-name-registration