In order to comply with new ICANN requirements in particular the Inter-Registrar Transfer Policy (https://www.icann.org/resources/pages/registrars) we have amended our terms and conditions by adding clauses 2.25 and 9.13, inserted below for your reference. The effective date of the amendment is 1 December 2016.
*2.25. "Designated Agent" means LS who is explicitly authorised to approve changes, on the Registrant's behalf, to the Registrant's information appearing on the Whois in particular the Registrant name; Registrant organisation; Registrant email address and administrative contact email address, if there is no prior Registrant email address.*
*9.13. The Registrant and/or User agree and authorise LS to act as the Designated Agent in respect of the Inter-Registrar Transfer Policy (https://www.icann.org/resources/pages/transfer-policy-2016-06-01-en) for all gTLD Domain Names.*
The ICANN requirement mandates that any material changes such as registrant name, organisation or email address must be approved by the new and old owner of the domain name (only gTLDs) before the change can be made. Appointing Lexsynergy as your Designated Agent allows us to approve the changes on your behalf in essence keeping the status quo.
After the change has been made a Registrar transfer lock will be applied to avoid unauthorised transfers. The reason for this amendment is to simplify the process for updates and to reduce the amount of email communication you receive from us as well as avoiding delays in Registrant updates.
We do have the option for you to opt out of the Designated Agent requirement. If you wish to do so email [email protected] so that we can record the request. Once recorded, updates will only be processed once the new and old Registrant have accepted the change request.
If you have any questions, please email us at [email protected]