Is your domain registrar the weak link?
Before answering the question read https://www.theregister.co.uk/2018/09/24/zoho_domain_snafu/
In summary, the domain registrar had an issue with spam reportedly being sent by its client, so it suspended its domain zoho.com. This meant that a company that employees 5000 staff members and has 40 million users had no functioning email or website. The business was taken offline!
It is clear that a domain registrar fulfills a crucial role for any business so, therefore, a duty exists to make sure that the most appropriate registrar is selected for domain management. Companies spend large amounts on monitoring and security systems but often overlook who controls their $20 domain.
Although cheap to renew, the cost of a suspension or unauthorised transfer can be extremely expensive.
What is a corporate domain registrar?
Corporate domain registrars usually offer a premium based service with the aim of providing prompt and secure domain name services. This includes services such as:
Domains are key components of Intellectual Property and should be afforded the same care and diligence.
The zoho.com suspension highlights the importance of the registrar understanding its client’s business, which also involves confirming actions to prevent disruption to services.